Welcome to Neora. These Terms and Conditions (“Terms”) govern your use of our website, https://neora.website (the “Site”), and any purchases made through it. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.


1. Business Information

Neora
Category: Beauty
Owner: Kayla Qanielle Jones
Address: 721 Lakeview Drive, Nicholasville, KY 40356
Phone: +1 (631) 943-5635
Email: kayla@neora.website


2. Use of the Website

You agree to use this Site for lawful purposes only and in a manner that does not violate any applicable laws or regulations or infringe the rights of others. You may not:

  • Use the Site for fraudulent or unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with the Site’s operation or security

We reserve the right to restrict or terminate access to the Site if these Terms are violated.


3. Products and Services

All products and services offered by Neora are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product at any time without prior notice.

We make every effort to display product descriptions and images accurately; however, we do not guarantee that colors, packaging, or descriptions will be exact due to device or supplier variations.


4. Orders and Payments

By placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method provided
  • Prices are subject to change without notice

Payments are processed securely through third-party payment processors. Neora does not store your full payment information.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.


5. Shipping and Delivery

Shipping times are estimates and not guaranteed. Neora is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.

Risk of loss passes to you upon delivery of the product to the carrier.


6. Returns and Refunds

Return and refund eligibility is determined on a case-by-case basis. Please contact us at kayla@neora.website for return requests or questions regarding refunds.

Products must generally be unused and in original condition unless otherwise stated.


7. Intellectual Property

All content on this Site, including text, images, logos, graphics, and designs, is the property of Neora or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written permission.


8. Disclaimer of Warranties

The Site and all products and services are provided “as is” and “as available.” Neora makes no warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

Beauty products may produce different results depending on individual use, skin type, or conditions. Results are not guaranteed.


9. Limitation of Liability

To the fullest extent permitted by law, Neora shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased, including but not limited to loss of profits, data, or personal injury.


10. Indemnification

You agree to indemnify and hold harmless Neora, its owner, and affiliates from any claims, damages, or expenses arising out of your use of the Site or violation of these Terms.


11. Third-Party Links

Our Site may contain links to third-party websites. Neora is not responsible for the content, policies, or practices of any third-party sites.


12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Kentucky, without regard to conflict of law principles.


13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of the revised Terms.


14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: kayla@neora.website
Phone: +1 (631) 943-5635