Neora (“we,” “us,” or “our”) operates the website https://neora.website (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our Site.

1. Information We Collect

Personal Information

When you interact with our Site, we may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely by third-party payment providers)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information, such as:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the Site
  • Referring website or link

This information helps us improve our website and services.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you about orders, updates, or promotions
  • Respond to customer service inquiries
  • Improve our products, services, and website functionality
  • Prevent fraud and maintain site security
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

  • With trusted third-party service providers (such as payment processors, shipping partners, and email service providers) solely to operate our business
  • When required by law, regulation, or legal process
  • To protect our rights, property, or safety, or that of our customers

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can choose to disable cookies through your browser settings; however, some features of the Site may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data
  • Opt out of promotional emails at any time

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Neora does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Neora
Owner: Kayla Qanielle Jones
Address: 721 Lakeview Drive, Nicholasville, KY 40356
Phone: +1 (631) 943-5635
Email: kayla@neora.website